Shipping and Returns
Delivery schedules will be established based on stock availability and manufacturing timetable. Once we receive your order, our customer service team will reach out to verify the ultimate price, dispatch timeframe, and delivery expenses, taking into account variable metal and gemstone prices, order magnitude, and delivery destination. Mutually agreed upon costs will be invoiced upon order completion.
Returns are applicable solely in cases of manufacturing defects or items dispatched under prearranged 'on approval' terms. If you're dissatisfied with a completed product, please get in touch with us to explore potential options for returns, repairs, or replacements.